Custom Orders

Custom pendants require between 4-8 weeks to produce. This production time is in place as these items are made-to-order to each individual's specific requests and they are subject to testing and quality control.

Please note orders for custom items cannot be modified once placed, nor can they be cancelled and refunded. Once production starts we are no longer able to make any changes. If you have any questions please email us on info@icedlondon.com

If you would like us to design and produce you your own unique custom piece based on your logo or whatever you have in mind, we're able to do that. We've worked with a number of individuals on creating a custom pendant from either a logo they had, their imagination, or a sketch they made. You can start by booking a consultation with one of our customs experts who will guide you throughout the entire process, ensuring you are 100% satisfied with the final product. CLICK HERE to find out more.